What’s Trending: Personalized Customer Service

What’s Trending: Personalized Customer Service

With all of the data available at our fingertips, one-size-fits-all service is becoming obsolete. Your students have come to expect personalized customer service and 76% of Millennials believe the quality of a store’s customer service is a reflection on how the business values them. Millennials are more ‘experience-loyal’ than ‘brand-loyal’ and are not afraid to … Continue reading

Tips and Tricks: A Guide to Social Media Etiquette

Tips and Tricks: A Guide to Social Media Etiquette

Etiquette is important and even social media has its own set of rules you need to know. Although each platform is different here are a few guidelines you can follow as you’re scheduling and posting on any of your social media sites. Sources: rebekahradice.com, louisem.com, outboundengine.com

How To: Make Your Store a Destination

How To: Make Your Store a Destination

With the convenience of online shopping on the rise, retailers need to get more creative about how they get people into their stores. A brick-and-mortar store isn’t about the products on the shelves anymore; now it’s all about the experience it provides. Offering discounts and sales may get students into your store, but it is … Continue reading

How Snapchat is Revolutionizing the Social Media Experience

How Snapchat is Revolutionizing the Social Media Experience

Snapchat’s tremendous growth is powered by its unique combination of storytelling, creativity, and communication. People and brands can freely express themselves through Snapchat stories, photos, and various fun filter options. Snapchat has more than 150 million daily active users worldwide and there are 10+ billion video views every day. Snapchat continues to take lead among … Continue reading

See What’s New With Twitter

See What’s New With Twitter

Starbucks and Airbnb have started beta testing features that give brands more creative control over their profiles. This new tool called featured tweets allows brands to pick around 10 tweets and a few photos to promote at the top of their page. Below these two new promoted sections you can find the brand’s tweets in … Continue reading

Tips and Tricks: Social Media Sites Explained

Tips and Tricks: Social Media Sites Explained

Maintaining social media accounts can be challenging and it’s difficult to know what to post where. Since each social media site excels at a different function, the same post doesn’t work on every site. You have to play to that platform’s strength if you want your students to take notice and respond accordingly. Take a … Continue reading

Happy Holidays

Happy Holidays

Happy Holidays from The Douglas Stewart Company! We will not be publishing a blog this week, but we’ll be back in the first week of January. See our website dstewart.com for more information on our holiday hours. Season’s greetings and best wishes for success in 2017! Sincerely, The Douglas Stewart Company