Sources: smallbiztrends.com, shopify.com, socialmediatoday.com
![[INFOGRAPHIC] – Developing Your FAQ Page](https://retailconnection.files.wordpress.com/2018/11/11-28-faq.png?w=160&h=120&crop=1 "[INFOGRAPHIC] – Developing Your FAQ Page")
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Why Retailers Should Decorate For The Holidays
Source: retaildoc.com, wehangchristmaslights.com
How To Increase Sales With Emails
Email is a great way to communicate with your customers. If you’re not already utilizing email marketing, it’s never too late to start. Your students check their email nearly every day, if not multiple times a day. With the holiday season just around the corner (literally in a few weeks!) it’s time for you to … Continue reading
How To Handle Bad Reviews
How do you turn negative reviews into a positive experience? Bad reviews don’t have to result in loss of business. This is your chance to retain customers. Use it as an opportunity to attract more customers. When life hands you lemons…get ready to whip up a batch of lemonade! Learn how to turn those bad … Continue reading
Ways To Improve Your Digital Customer Service
Digital customer service is one of the most important tools you can use for your company. People expect good customer service. That means quick responses and having a variety of ways to contact your company. When it comes to digital customer service it’s important to remember that it is 100% still customer service, and you … Continue reading
The value of thanking your employees
Every day is Employee Appreciation Day, or so it may sometimes feel. Keeping employee morale high is important for day to day business, especially if you want your employees to do their best. Poor morale in a workplace can lead to decreased productivity. For you to succeed, you all need to succeed—it’s teamwork at its … Continue reading
Where Does Your Students’ Customer Journey Take Them?
The customer journey involves every interaction the customer has with your company. The product, company, or service—this is all part of the customer journey. Mapping out the customer journey can be daunting. In fact, some small businesses choose to not do this. (DON’T BE LIKE THEM!). Don’t fret, it does not have to be a … Continue reading
Meeting Your Customer’s Expectations
Your customers got smart. With the world right at their fingertips, how could they not be? They are experts in both real world shopping and they also dominate the virtual world. They are so connected, they know the very second Beyoncé’s newest album drops within minutes of release. Unfortunately, your customers hold the power. Providing … Continue reading
Are You Ready To Start Posting?
This month we’ve discussed who’s using what social media platforms and what types of content to post on each. Are you ready to start posting? Here’s some of our ideas to help you get started! Have you ever seen a social media post that looked more like a blog post? Perfect for those who have … Continue reading
4 Easy Tactics to Optimize Your Store
1. Create a Strategic Store Layout Create an inviting atmosphere for students where they can browse or just hang out between classes. Design a path through the store that they can follow, starting with an inviting entrance. Pay attention to where you place products to entice students. Promote impulse purchases by grouping like items and … Continue reading
