Tagged with Campus Store

4 Shopper Types You Need to Know

4 Shopper Types You Need to Know

The modern shopper is becoming increasingly complex and it’s challenging to create a one-size-fits-all shopping experience. Not only are there generational differences between shoppers, but there are several different customer types. These customer types define the how they shop, their goals, and their expectations. Knowing the different segments of shoppers will help you assist students … Continue reading

4 Easy Tactics to Optimize Your Store

4 Easy Tactics to Optimize Your Store

1. Create a Strategic Store Layout Create an inviting atmosphere for students where they can browse or just hang out between classes. Design a path through the store that they can follow, starting with an inviting entrance. Pay attention to where you place products to entice students. Promote impulse purchases by grouping like items and … Continue reading

What You Need to Know about the Customer Journey

What You Need to Know about the Customer Journey

Shopping is changing and with Generation Z doing most of their initial research online, it’s important to understand the customer journey. Learn a student’s shopping process you so can prepare for your part in their decision making. Realizing the journey students go through is important to make the sale. To get a better understanding of … Continue reading

3 Ways to Adapt in a Changing Retail Landscape

3 Ways to Adapt in a Changing Retail Landscape

Today’s new digital consumers have very different expectations, and it can be challenging to keep up with their needs. It’s important to have a competitive edge in today’s evolving retail landscape. Here are three ways to make your store stand out and how to implement each tactic. Educate Staff It’s more important than ever to … Continue reading

How To Use a SWOT Analysis [Infographic]

How To Use a SWOT Analysis [Infographic]

See where you stand against your competitors by using a SWOT analysis. A SWOT analysis is a planning tool that identifies strengths, weaknesses, opportunities, and threats. This will help you take inventory of what tactics are currently working, what isn’t, and provide you with insight on how to move forward.  Get started using this example … Continue reading

Discover the Top 10 Blog Posts of 2017

Discover the Top 10 Blog Posts of 2017

With the overwhelming amount of content out there, it’s enough to make your head spin. Coupled with an overflowing inbox, it’s hard to know what posts to pay attention to. Luckily for you, we’ve been tracking our blog posts all year. We’ve figured out what the key topics are, so you don’t have to. Catch … Continue reading

How To: Implement Consistent Customer Service

How To: Implement Consistent Customer Service

Consistency is powerful and it defines the type of experience students will have when they shop in your store. Now more than ever, students are shopping in brick-and-mortar stores solely because of the experience they get there. Remember, your employees are the face of your store and ultimately can control the type of interactions students … Continue reading

The Value of Students as Brand Ambassadors

The Value of Students as Brand Ambassadors

Campus stores need to balance revenue while supporting the affordability of students and it is often perceived that the store’s products and textbooks are overpriced. To combat this misconception, utilize your student workers as brand ambassadors. Although your store needs to make profit, be transparent about where that profit is going. Show employees how that … Continue reading