With big competitors out there like Amazon, it’s important to differentiate your online presence from others. To put things in prospective, ask yourself why students would purchase from you instead of other online outlets. Add value to your online store to make it unique and optimize it so it’s easy for students to navigate and … Continue reading
![Customer Service Skills Your Associates Should Master [Infographic]](https://retailconnection.files.wordpress.com/2017/06/thinkstockphotos-546200974.jpg?w=160&h=120&crop=1 "Customer Service Skills Your Associates Should Master [Infographic]")
Excellent customer service will never go out of style and it is essential in creating relationships with your students so they become loyal shoppers. Aiming to provide the best service to students should be a top priority for your associates. Here are the top skills your associates should master that will keep them engaged with … Continue reading
It’s important to offer a simplified checkout process for your students to optimize the amount of orders coming through your website. If the checkout process has too many steps and becomes complicated the rates for cart abandonment begin to rise. With a streamlined checkout process you can increase cart conversion and create customer loyalty. Mobile … Continue reading
![Social Media Explained: YouTube [Infographic]](https://retailconnection.files.wordpress.com/2017/07/feature-image1.jpg?w=160&h=120&crop=1 "Social Media Explained: YouTube [Infographic]")
![Tips and Tricks: A Guide to Hashtags [Infographic]](https://retailconnection.files.wordpress.com/2017/05/thinkstockphotos-638775698.jpg?w=160&h=120&crop=1 "Tips and Tricks: A Guide to Hashtags [Infographic]")
Hashtags are a great opportunity for businesses to send a message across multiple platforms quickly. By utilizing trending hashtags, students who don’t already follow your social media accounts can easily discover you. Using hashtags in your social media posts can drive store recognition, improve reach, and engage with your students. The hashtag is one of … Continue reading
![How To: Upsell and Cross-Sell [Infographic]](https://retailconnection.files.wordpress.com/2017/05/thinkstockphotos-528955864.jpg?w=160&h=120&crop=1 "How To: Upsell and Cross-Sell [Infographic]")
The art of upselling and cross-selling not only increases revenue, but it also significantly increases your customer Life Time Value (LTV). When you can upsell or cross-sell products it shows your associates are truly experts on the items in your store and that your students can trust their recommendations. Knowing your students’ needs and wants … Continue reading
![Social Media Explained: Instagram [Infographic]](https://retailconnection.files.wordpress.com/2017/05/instagram-feature-image.png?w=160&h=120&crop=1 "Social Media Explained: Instagram [Infographic]")
![Tips and Tricks: Social Media Checklist [Infographic]](https://retailconnection.files.wordpress.com/2017/04/thinkstockphotos-498398279.jpg?w=160&h=120&crop=1 "Tips and Tricks: Social Media Checklist [Infographic]")
If you keep up with your social media accounts, and update them regularly you can grow a robust online presence with your students; sometimes though it’s hard to know where to start. Create content and start conversations with your students by following this handy social media checklist. Print this checklist out and keep it handy … Continue reading
Developing a social media plan is imperative for the success of the social media channels you use. Aimless social media posts without a purpose will not increase your business like the direction from a clear, concise social media plan. A social media plan is the summary of your business goals with a step-by-step plan of … Continue reading
Despite the convenience of online shopping, brick-and-mortar stores will never completely disappear. In fact, a study from the Pew Research Center reports that 64% of consumers would prefer to make purchases in-store rather than online. Although Amazon has grown into the biggest e-commerce giant, there are ways to compete and continue to attract your students’ … Continue reading
