According to a report by the Deloitte Consulting firm, the next few years are going to be huge for mobile. Its influence is anticipated to grow exponentially between 17% and 21% of total retail sales, amounting to somewhere between $628 billion and $752 billion in mobile-influenced store sales by 2016.
Take a look at where a majority of the top retailers stand in the ever-growing category of mobile apps and m-commerce and see what, according to users, is still left to be desired:
Source: Cognizant
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