As communities stand together for social justice, we want to share insight from NACS on actions your store can take to ensure equality amongst employees.
- Recruitment and hiring: Do you announce job opening broadly and give equal consideration to all applicants based on skills? Will minorities feel welcome in your stores’ culture?
- Work performance and advancement: Are employees evaluated under the same standards and do you encourage collaboration? Does everyone have equal opportunity for promotion?
- Customer interaction: Do all customers feel welcome and receive the same service, whether purchasing, making a return, asking for information, or lodging a complaint? Are customers of color treated with suspicion?
- Merchandising and marketing: Do your promotions and events speak to all cultures? Do your images and displays reflect diversity?
Together we can end racial injustice.
Source: NACS
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