2018 is coming to an end. What was your favorite blog post? We’ve done the research and the results are in. Here are the top 10 posts of 2018!
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![[INFOGRAPHIC] – Developing Your FAQ Page](https://retailconnection.dstewart.com/wp-content/uploads/2018/11/11-28-faq.png?w=160&h=120&crop=1 "[INFOGRAPHIC] – Developing Your FAQ Page")
[INFOGRAPHIC] – Developing Your FAQ Page
Sources: smallbiztrends.com, shopify.com, socialmediatoday.com
Why Retailers Should Decorate For The Holidays
Source: retaildoc.com, wehangchristmaslights.com
What you need to know about email marketing vs social media marketing
Both email and social media are important parts of your marketing efforts. Your students likely use social media daily, and they check their email daily too. Email has been around for forever and is an established way of communicating with your students. But research has shown that social media is not just a fad—it’s here … Continue reading
Getting Ready For The Holidays
Source: quickbooks.intuit.com, retailcustomerexperience.com
6 Awesome Ways To Interact With Your Customers AND Attract New Ones
Customer Service on Social Media
Social media seems to be the customer’s outlet to the world. People can say anything they want. Do you respond to all the posts on your social media sites? The good, the bad, and the downright ugly? The way you respond is important because it shows how you handle business. And yes, you should always … Continue reading
Where Does Your Students’ Customer Journey Take Them?
The customer journey involves every interaction the customer has with your company. The product, company, or service—this is all part of the customer journey. Mapping out the customer journey can be daunting. In fact, some small businesses choose to not do this. (DON’T BE LIKE THEM!). Don’t fret, it does not have to be a … Continue reading
#YouGottaSeeThis
How to Market to Younger Generations Millennials are probably the most criticized of the generations to date. They were born in the crossroads of the internet vs the baby boomers. They’re always on their phones, live in the digital world, and have different values. But that’s why we love them because we’ve learned a lot … Continue reading
The Customer Experience Lifecycle
The interactions between customer and brand: the customer experience. This consist of brand awareness, discovery, cultivation, advocacy, purchases and service. The overall customer experience is what will turn your students from one-time shoppers into lifetime customers. Outlined below is the life cycle of the customer experience. Need: Some students might not be aware there’s a … Continue reading
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