Tips and Tricks: Managing Negative Social Media Comments

In a world hooked on social media, at some point you’ll have to deal with negative comments or complaints on your page. It’s important to manage these comments quickly and efficiently to turn the negative situation around to maintain a positive reputation. On average, 72% of Millennials read online reviews before making a purchase; one negative comment may impact future business if it goes unaddressed.

negative-comments-infographicSources: visualistan.com, katywellhousen.com

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