LGBTQ+ Roundup
We gave you a lot of content to check out by LGBTQ+ artists this month, so here’s a quick summary! Continue reading
Successfully Strategize for 2018 in 10 Simple Steps
Happy Holidays from DSC!
Happy Holidays from The Douglas Stewart Company! We will not be publishing a blog this week, but we’ll be back in the first week of January. See our website dstewart.com for more information on our holiday hours. Season’s greetings and best wishes for success in 2018! Sincerely, The Douglas Stewart Company
What’s Trending: Smart Mirrors
Smart mirrors may be the future of dressing rooms, since they provide many perks to both customers and store associates. Shoppers can choose from a multitude of features, like being able to adjust the lighting, choose a different language, and request a different size or color. The mirror can also scan what they are currently … Continue reading
![Tips and Tricks: 6 Ways to Market to Gen Z on Social Media [Infographic]](https://retailconnection.dstewart.com/wp-content/uploads/2017/09/thinkstockphotos-537307070.jpg?w=160&h=120&crop=1 "Tips and Tricks: 6 Ways to Market to Gen Z on Social Media [Infographic]")
Tips and Tricks: 6 Ways to Market to Gen Z on Social Media [Infographic]
As digital natives, Generation Z is more active on social media than any other generation before them. Gen Z actually enjoys shopping in brick-and-mortar stores, but their purchase decisions are greatly influenced by their online searches. To score the sale, make sure your marketing is prominent on the platforms they are already searching on. Tailor … Continue reading
Discover the Top 10 Blog Posts of 2017
With the overwhelming amount of content out there, it’s enough to make your head spin. Coupled with an overflowing inbox, it’s hard to know what posts to pay attention to. Luckily for you, we’ve been tracking our blog posts all year. We’ve figured out what the key topics are, so you don’t have to. Catch … Continue reading
How To: Implement Consistent Customer Service
Consistency is powerful and it defines the type of experience students will have when they shop in your store. Now more than ever, students are shopping in brick-and-mortar stores solely because of the experience they get there. Remember, your employees are the face of your store and ultimately can control the type of interactions students … Continue reading
The Top Must-Have Writing Instruments
Stock up on our top 10 writing instrument picks from the 2017 School and Dorm Supplies Catalog!
The Value of Students as Brand Ambassadors
Campus stores need to balance revenue while supporting the affordability of students and it is often perceived that the store’s products and textbooks are overpriced. To combat this misconception, utilize your student workers as brand ambassadors. Although your store needs to make profit, be transparent about where that profit is going. Show employees how that … Continue reading
What’s Trending: Chatbots in Retail
Many retailers are utilizing chatbots to answer simple customer inquiries that won’t tie up customer service representatives. Chatbots can provide product recommendations, process orders and send shipping information updates, answer simple frequently asked questions, and assist with the shopping experience. Utilizing chatbots on your store’s social media pages, like Facebook and Twitter, can enhance your … Continue reading
Tips and Tricks: 5 Ways to Build a Loyalty Program
Leveraging your current customer base is so important since it costs businesses 5-10x more to acquire new business than it does to sell to existing ones. Current customers also spend 67% more than new customers because you have already established trust with them. A 5% increase in customer retention can lead to a 25%-100% increase … Continue reading
